Assessment of enterprise digital maturity
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Abstract
The digital transformation of enterprises has gained in intensity in recent years, helped by phenomena such as the COVID-19 pandemic. The executives of digitally developing enterprises need both guidance for effectively implementing a digital transformation process and measurement tools that enable them to assess digital maturity, and the results of such assessment can provide hints for improvements in the process. The purpose of this paper is to classify and compare a selection of existing enterprise digital maturity assessment models and to propose a conceptual framework of enterprise digital transformation model. For our analyses, we selected digital maturity measurement models developed between 2020 and 2023. We classified them, taking into account four criteria: type, using, application and assessment result. We then compared the dimensions assessed in all analysed models, with particular emphasis on those dimensions that appeared the most frequently. In the final part of the study, we proposed a conceptual framework of an enterprise digital transformation model consisting of five key dimensions: digital strategy, resources, digital culture, digitisation in management processes and external environment.
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