Non-profit organisations in the context of digital transformation: Research results from Poland
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Abstract
The article discusses the issue of digital transformation of non-profit organizations (NPOs). Despite increasing interest in digital transformation within the non-profit sector, few organizations actively pursue initiatives in this area. The purpose of this article is to examine 1) the level of digital advancement of non-profit organizations compared to for-profit organizations in Poland, and 2) the mediating role of digital and technical advancement in the relation between digital skills of employees and organizational performance in a non-profit organization. To achieve this objective, quantitative research was carried out in the last quarter of 2023 among non-profit organizations in Poland. The CAWI method was used, and NPOs were selected using purposive sampling. The calculations were made using the PS Imago Pro 9.0 and Process macro for SPSS ver. 4.2. The results showed that the level of digital maturity remains lower in non-profit organizations, the effect size is weak, suggesting that this difference may disappear in the future. Moreover, it was found that employees’ digital skills positively affect the organizational performance of non-profit organizations, with digital and technical advancement mediating this relationship. Of the two mediators, digital advancement plays a more significant role.
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