Robotization of Business Processes and the Future of the Labor Market in Poland - Preliminary Research
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Published:
Apr 30, 2019
Keywords:
Labour market, Robotization, Bibliometric analysis, Labour market analysis, Management sciences
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Abstract
The main goal of the article was to present the results of the preliminary assessment of the process automation potential on the Polish labor market. The partial objective was to determine the existing state of knowledge regarding the robotic process automation. The research objectives formulated in the article were implemented using such research methods as: quantitative and qualitative bibliometric analysis of statistical methods (LOESS regression). The first part of the article describes the results of the literature review. The second point presents the results of the analysis of the popularity of the robotic process automation entry using the Google Trends tool. Then, the results of the secondary research were characterized and the job offers related to RPA were presented quantitatively. As a result of the conducted research, a growing interest in the robotic process automation was observed in the field of management and quality sciences, as well as business practice.
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How to Cite
Śliż, P. (2019). Robotization of Business Processes and the Future of the Labor Market in Poland - Preliminary Research. Organization and Management, (2 (185), 67–79. Retrieved from https://econjournals.sgh.waw.pl/OiK/article/view/1022
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References
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Anagnoste S. [2018], Robotic automation process - the operating system for the digital enterprise, Presented at 12th International Conference on Business Excellence, Sciendo.
Brilman J. [2002], Nowoczesne koncepcje i metody zarządzania, Polskie Wydawnictwo Ekonomiczne, Warsaw.
Cleveland W. S. [1979], Robust locally weighted regression and smoothing scatterplots, "Journal of the American Statistical Association" 74 (368).
Cleveland W. S. [1981], Lowess: A program for smoothing scatterplots by robust locally weighted regression, "American Statistician" 35 (1).
Cleveland W. S., Devlin S. J. [1988], Locally weighted regression: An approach to regression analysis by local fitting, "Journal of the American Statistical Association" 83 (403).
Cleveland W.S., Devlin S. J., Grosse E. [1988], Regression by local fitting: Methods, properties, and computational algorithms, "Journal of Econometrics" 37 (1).
Davenport T. H., Kirby J. [2016], Just how smart are smart machines?, "MIT Sloan Mangement Review" 57 (3).
Fisher D. M. [2014], The business process maturity model: A practical approach for identifying opportunities for optimization, "Business Process Trends" 9 (4).
Geyer-Klingeberg J., Nakladal J., Baldauf F., Veit F. [2018], Process mining and robotic process automation: A perfect match, Presented at 16th International Conference on Business Process Management (BPM), Sydney.
Grajewski P. [2012], Procesowe zarządzanie organizacją (A process-oriented organisational management), PWE, Warsaw.
Grajewski P. [2016], Organizacja procesowa (A process-oriented organization), 2nd ed., PWE, Warsaw.
GUS [2018], Pracujący i wynagrodzenia w gospodarce narodowej w 2017 r. - dane ostateczne, Central Statistical Office, 30.11.2018, http://stat.gov.pl/obszary-tematyczne/rynek- -pracy/pracujacy-zatrudnieni-wynagrodzenia-koszty-pracy/pracujacy-i-wynagrodzenia- w-gospodarce-narodowej-w-2017-r-dane-ostateczne,17,2.html (1.12.2018).
Lacity M., Willcocks L. P., Craig A. [2015], Robotic process automation at Telefonica O2, The Outsourcing Unit Working Research Paper Series, Paper 15/02.
Lee J., Lee D., Kang S. [2007], An overview of the business process maturity model (BPMM), in: Shan H., China J. (eds.), Advances in web and network technologies, and information management 4537, Berlin.
Maull R. S., Tranfield D. R., Maull W. [2003], Factors characterising the maturity of BPR programmes, "International Journal of Operations & Production Management" 23 (6).
Moffitt K.C., Rozario A.M., Vasarhelyi M.A. [2018], Robotic process automation for auditing, "Journal of Emerging Technologies in Accounting" 15 (1).
Publikacje, McKinsey & Company, https://mckinsey.pl/wydarzenia-i-publikacje/pub -likacje/ (15.12.2018).
Ratia M., Myllärniemi J., Helander N. [2018], Robotic process automation-creating value by digitalizing work in the private healthcare? Proceedings of the 22nd International Academic Mindtrek Conference.
Rohloff M. [2009], Case study and maturity model for business process management implementation, in: Dayal U., Eder J., Koehler J., Reijers H. A. (eds.), Business Process Management. BPM 2009, Lecture Notes in Computer Science 5701, Berlin.
Rosemann M., de Bruin T. [2005], Towards a business process management maturity model, in: Bartmann D., Rajola F., Kallinikos J., Avison D., Winter R., Ein-Dor P., et al. (eds.), ECIS 2005 Proceedings of the 13th European conference on information systems, 26-28 May, Regensburg.
Sliż P. [2018a], Concept of the organization process maturity assessment, "Journal of Economics & Management" 33.
Sliż P. [2018b], Dojrzałość procesowa współczesnych organizacji w Polsce, Wydawnictwo Uniwersytetu Gdańskiego, Sopot.
Tornbohm C. [2017], Market guide for robotic process automation software, http://images. abbyy.com/India/market_guide_for_robotic_pro_319864%20 (002).pdf (15.12.2018).
van der Aalst W. M. P., Bichler M., Heinzl A. [2018], Robotic process automation, "Business & Information Systems Engineering" 60 (4).