EMPLOYEE LOYALTY TOWARDS ORGANIZATION – OPERATIONALIZATION OF THE CONCEPT AND PSYCHOMETRIC EVALUATION OF ORGANIZATIONAL LOYALTY SCALE – PILOT STUDY

Abstract

The aim of the study was to assess the psychometric properties of the Organizational Loyalty Scale. 441 employees from different organizations were the subjects of conducted research. Organizational Loyalty Scale was found to be a reliable measure with good internal consistency. The reliability of this tool achieved Cronbach’s alfa coefficient of 0.87. Factor analysis confirmed the two dimensional structure of this measure. Distinguished dimensions of loyalty include Caring for the positive image of, and Propensity to sacrifice oneself for, the organization. A statistically significant positive correlation between organizational loyalty and age, as well as tenure, was noted. Gender did not differentiate participants in relation to organizational loyalty. Presented results thus provide further evidence that the aforementioned measure has good psychometric properties and is therefore recommended for use by researchers studying the concept of organizational loyalty.
Key words: organizational loyalty, measure, psychometric properties
JEL: A13