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grudnia 28, 2019
Opublikowane
marca 31, 2013
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Abstrakt
Job satisfaction is becoming a subject of growing interest in organizations. It is justified that job satisfaction has an impact on business performance. Committed staff can be a determining factor in the success of an organization. It is very important to recognize the determinants of job satisfaction. The purpose of the paper is to review the literature concerning about the determinants of job satisfaction. Based on the study of the literature, the author made her own model of determinants of job satisfaction. The final conclusions are related to the empirical study based on job satisfaction survey conducted in the X firm. There is detailed information and analysis on the structure of the factors affecting job satisfaction in this company. The findings obtained from the survey could support theoretical views described in the paper: the determinants which are in the presented model are also present in tested organizations.
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Jak cytować
Borowska-Pietrzak , A. . (2013). Determinants of Job Satisfaction – Empirical Study. Edukacja Ekonomistów I Menedżerów, 27(1), 149–164. https://doi.org/10.5604/01.3001.0009.6302
Referencje
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1. Borooah V.K., Comparing levels of job satisfaction in the countries of Western and Eastern Europe, “International Journal of Manpower” 2009, Vol. 30, Iss: 4.
2. Eskildsen J.K., Kristensen K., Westlund A.H., Work motivation and job satisfaction in the Nordic countries, “Employee Relations” 2004,Vol. 26, Iss: 2.
3. García-Bernal D.J., Gargallo-Castel A., Marzo-Navarro M., Rivera-Torres P., Job satisfaction: empirical evidence of gender differences, “Women In Management Review” 2005, Vol. 20, Iss: 4.
4. Hancer M. George T.R., Job satisfaction of restaurant employees: an empirical investigation using the Minnesota Satisfaction Questionnaire, “Journal of Hospitality & Tourism Research” 2003, Vol. 27, No. 1.
5. Herzberg F., One more time: how do you motivate employees?, “Harvard Business Review” 1987, Vol. 65, No. 5.
6. Herzberg F. Mausner B., Synderman B.B., The Motivation to Work, Wiley, New York, NY 1959.
7. Juchnowicz M., Satysfakcja z pracy w sektorze usług w realiach polskiej gospodarki, „Edukacja Ekonomistów i Menedżerów. Problemy, Innowacje, Projekty” 2012, No. 2(24).
8. Kline J.B., Boyd J.E., Organizational structure, context, and climate: their relationships to job satisfaction at three managerial levels, “Journal of General Psychology” 1991, Vol. 118, No. 4.
9. Kuo H.T., Yin T.J.C., Relationship between organizational empowerment and job satisfaction perceived by nursing assistants at long-term care facilities, “Journal of Clinical Nursing” 2008, Vol. 17, No. 22.
10. Locke E. A., The nature and causes of job satisfaction, in: Handbook of Industrial and Organisational Psychology, Eds. M.D. Dunnette, Rand McNally, Chicago, IL 1976.
11. Locke E.A., D. Henne, Work motivation theories, in: International Review of Industrial and Organisational Psychology, Eds. C.L. Cooper, I. Roberston, Wiley, London 1986.
12. Lofquist L.H., Dawis R.W., Adjustment to Work – A Psychological View of Man’s Problems in a Work-Oriented Society, Appleton Century Crofts, New York 1969.
13. Mausner F. Synderman B.B., The Motivation to Work, Wiley, New York 1959.
14. Newton T., Keenan T., Further analyses of the dispositional argument in organizational behaviour, “Journal of Applied Psychology” 1991, No. 76.
15. Oshagbemi T., Personal correlates of job satisfaction: empirical evidence from UK universities, “International Journal of Social Economics” 2003, Vol. 30, Iss: 12.
16. Oshagbemi T., Academics and their managers: a comparative study in job satisfaction, “Personnel Review” 1999, Vol. 28, Iss: 1/2.
17. Pearson D.A., Seiler R.E., Environmental satisfiers in academe, “Higher Education” 1983, Vol. 12.
18. Porter L.W., Lawler E.E., Hackman J.R., Behaviour in Organisations, McGraw-Hill, New York 1975.
19. Rogozińska-Pawelczyk A., Wpływ płci na poziom satysfakcji z pracy nauczycieli łódzkich szkół podstawowych, „Edukacja Ekonomistów i Menedżerów. Problemy, Innowacje, Projekty” 2012, No. 2(24).
20. Santhapparaj A.S., Alam S.S., Job satisfaction among academic staff in private universities in Malaysia, “Journal of Social Sciences” 2005, Vol. 1, No. 2.
21. Savery L.K., The congruence between the importance of job satisfaction and the perceived level of achievement, “Journal of Management Development” 1996, Vol. 15, Iss: 6.
22. Schultz D.P., Schultz S.E., Satysfakcja z pracy a zachowania pracowników. Psychologia a wyzwania dzisiejszej pracy, Wydawnictwo Naukowe PWN, Warszawa 2002.
23. Sekuła Z., Prestiż zawodu, „Personel i Zarządzanie” 2012, 5.
24. Stout S.K., Slocum J.W., Cron W.L., Career transitions of superiors and subordinates, “Journal of Vocational Behavior” 1987, No. 30.
25. Testa M.R., Satisfaction with organizational vision, job satisfaction and service efforts: an empirical investigation, “Leadership & Organization Development Journal” 1999, Vol. 20, No. 3.
26. Wanous J.P. Lawler III E.D., Measurement and meaning of job satisfaction, “Journal of Applied Psychology” 1972, Vol. 56, No. 2.
27. Zeffane R., Computer Usage and Job Satisfaction: An Empirical Exploration, “Information Management & Computer Security” 1994, Vol. 2 Iss: 2.
Referencje
1. Borooah V.K., Comparing levels of job satisfaction in the countries of Western and Eastern Europe, “International Journal of Manpower” 2009, Vol. 30, Iss: 4.
2. Eskildsen J.K., Kristensen K., Westlund A.H., Work motivation and job satisfaction in the Nordic countries, “Employee Relations” 2004,Vol. 26, Iss: 2.
3. García-Bernal D.J., Gargallo-Castel A., Marzo-Navarro M., Rivera-Torres P., Job satisfaction: empirical evidence of gender differences, “Women In Management Review” 2005, Vol. 20, Iss: 4.
4. Hancer M. George T.R., Job satisfaction of restaurant employees: an empirical investigation using the Minnesota Satisfaction Questionnaire, “Journal of Hospitality & Tourism Research” 2003, Vol. 27, No. 1.
5. Herzberg F., One more time: how do you motivate employees?, “Harvard Business Review” 1987, Vol. 65, No. 5.
6. Herzberg F. Mausner B., Synderman B.B., The Motivation to Work, Wiley, New York, NY 1959.
7. Juchnowicz M., Satysfakcja z pracy w sektorze usług w realiach polskiej gospodarki, „Edukacja Ekonomistów i Menedżerów. Problemy, Innowacje, Projekty” 2012, No. 2(24).
8. Kline J.B., Boyd J.E., Organizational structure, context, and climate: their relationships to job satisfaction at three managerial levels, “Journal of General Psychology” 1991, Vol. 118, No. 4.
9. Kuo H.T., Yin T.J.C., Relationship between organizational empowerment and job satisfaction perceived by nursing assistants at long-term care facilities, “Journal of Clinical Nursing” 2008, Vol. 17, No. 22.
10. Locke E. A., The nature and causes of job satisfaction, in: Handbook of Industrial and Organisational Psychology, Eds. M.D. Dunnette, Rand McNally, Chicago, IL 1976.
11. Locke E.A., D. Henne, Work motivation theories, in: International Review of Industrial and Organisational Psychology, Eds. C.L. Cooper, I. Roberston, Wiley, London 1986.
12. Lofquist L.H., Dawis R.W., Adjustment to Work – A Psychological View of Man’s Problems in a Work-Oriented Society, Appleton Century Crofts, New York 1969.
13. Mausner F. Synderman B.B., The Motivation to Work, Wiley, New York 1959.
14. Newton T., Keenan T., Further analyses of the dispositional argument in organizational behaviour, “Journal of Applied Psychology” 1991, No. 76.
15. Oshagbemi T., Personal correlates of job satisfaction: empirical evidence from UK universities, “International Journal of Social Economics” 2003, Vol. 30, Iss: 12.
16. Oshagbemi T., Academics and their managers: a comparative study in job satisfaction, “Personnel Review” 1999, Vol. 28, Iss: 1/2.
17. Pearson D.A., Seiler R.E., Environmental satisfiers in academe, “Higher Education” 1983, Vol. 12.
18. Porter L.W., Lawler E.E., Hackman J.R., Behaviour in Organisations, McGraw-Hill, New York 1975.
19. Rogozińska-Pawelczyk A., Wpływ płci na poziom satysfakcji z pracy nauczycieli łódzkich szkół podstawowych, „Edukacja Ekonomistów i Menedżerów. Problemy, Innowacje, Projekty” 2012, No. 2(24).
20. Santhapparaj A.S., Alam S.S., Job satisfaction among academic staff in private universities in Malaysia, “Journal of Social Sciences” 2005, Vol. 1, No. 2.
21. Savery L.K., The congruence between the importance of job satisfaction and the perceived level of achievement, “Journal of Management Development” 1996, Vol. 15, Iss: 6.
22. Schultz D.P., Schultz S.E., Satysfakcja z pracy a zachowania pracowników. Psychologia a wyzwania dzisiejszej pracy, Wydawnictwo Naukowe PWN, Warszawa 2002.
23. Sekuła Z., Prestiż zawodu, „Personel i Zarządzanie” 2012, 5.
24. Stout S.K., Slocum J.W., Cron W.L., Career transitions of superiors and subordinates, “Journal of Vocational Behavior” 1987, No. 30.
25. Testa M.R., Satisfaction with organizational vision, job satisfaction and service efforts: an empirical investigation, “Leadership & Organization Development Journal” 1999, Vol. 20, No. 3.
26. Wanous J.P. Lawler III E.D., Measurement and meaning of job satisfaction, “Journal of Applied Psychology” 1972, Vol. 56, No. 2.
27. Zeffane R., Computer Usage and Job Satisfaction: An Empirical Exploration, “Information Management & Computer Security” 1994, Vol. 2 Iss: 2.
2. Eskildsen J.K., Kristensen K., Westlund A.H., Work motivation and job satisfaction in the Nordic countries, “Employee Relations” 2004,Vol. 26, Iss: 2.
3. García-Bernal D.J., Gargallo-Castel A., Marzo-Navarro M., Rivera-Torres P., Job satisfaction: empirical evidence of gender differences, “Women In Management Review” 2005, Vol. 20, Iss: 4.
4. Hancer M. George T.R., Job satisfaction of restaurant employees: an empirical investigation using the Minnesota Satisfaction Questionnaire, “Journal of Hospitality & Tourism Research” 2003, Vol. 27, No. 1.
5. Herzberg F., One more time: how do you motivate employees?, “Harvard Business Review” 1987, Vol. 65, No. 5.
6. Herzberg F. Mausner B., Synderman B.B., The Motivation to Work, Wiley, New York, NY 1959.
7. Juchnowicz M., Satysfakcja z pracy w sektorze usług w realiach polskiej gospodarki, „Edukacja Ekonomistów i Menedżerów. Problemy, Innowacje, Projekty” 2012, No. 2(24).
8. Kline J.B., Boyd J.E., Organizational structure, context, and climate: their relationships to job satisfaction at three managerial levels, “Journal of General Psychology” 1991, Vol. 118, No. 4.
9. Kuo H.T., Yin T.J.C., Relationship between organizational empowerment and job satisfaction perceived by nursing assistants at long-term care facilities, “Journal of Clinical Nursing” 2008, Vol. 17, No. 22.
10. Locke E. A., The nature and causes of job satisfaction, in: Handbook of Industrial and Organisational Psychology, Eds. M.D. Dunnette, Rand McNally, Chicago, IL 1976.
11. Locke E.A., D. Henne, Work motivation theories, in: International Review of Industrial and Organisational Psychology, Eds. C.L. Cooper, I. Roberston, Wiley, London 1986.
12. Lofquist L.H., Dawis R.W., Adjustment to Work – A Psychological View of Man’s Problems in a Work-Oriented Society, Appleton Century Crofts, New York 1969.
13. Mausner F. Synderman B.B., The Motivation to Work, Wiley, New York 1959.
14. Newton T., Keenan T., Further analyses of the dispositional argument in organizational behaviour, “Journal of Applied Psychology” 1991, No. 76.
15. Oshagbemi T., Personal correlates of job satisfaction: empirical evidence from UK universities, “International Journal of Social Economics” 2003, Vol. 30, Iss: 12.
16. Oshagbemi T., Academics and their managers: a comparative study in job satisfaction, “Personnel Review” 1999, Vol. 28, Iss: 1/2.
17. Pearson D.A., Seiler R.E., Environmental satisfiers in academe, “Higher Education” 1983, Vol. 12.
18. Porter L.W., Lawler E.E., Hackman J.R., Behaviour in Organisations, McGraw-Hill, New York 1975.
19. Rogozińska-Pawelczyk A., Wpływ płci na poziom satysfakcji z pracy nauczycieli łódzkich szkół podstawowych, „Edukacja Ekonomistów i Menedżerów. Problemy, Innowacje, Projekty” 2012, No. 2(24).
20. Santhapparaj A.S., Alam S.S., Job satisfaction among academic staff in private universities in Malaysia, “Journal of Social Sciences” 2005, Vol. 1, No. 2.
21. Savery L.K., The congruence between the importance of job satisfaction and the perceived level of achievement, “Journal of Management Development” 1996, Vol. 15, Iss: 6.
22. Schultz D.P., Schultz S.E., Satysfakcja z pracy a zachowania pracowników. Psychologia a wyzwania dzisiejszej pracy, Wydawnictwo Naukowe PWN, Warszawa 2002.
23. Sekuła Z., Prestiż zawodu, „Personel i Zarządzanie” 2012, 5.
24. Stout S.K., Slocum J.W., Cron W.L., Career transitions of superiors and subordinates, “Journal of Vocational Behavior” 1987, No. 30.
25. Testa M.R., Satisfaction with organizational vision, job satisfaction and service efforts: an empirical investigation, “Leadership & Organization Development Journal” 1999, Vol. 20, No. 3.
26. Wanous J.P. Lawler III E.D., Measurement and meaning of job satisfaction, “Journal of Applied Psychology” 1972, Vol. 56, No. 2.
27. Zeffane R., Computer Usage and Job Satisfaction: An Empirical Exploration, “Information Management & Computer Security” 1994, Vol. 2 Iss: 2.