Efficiency of marketing tools used by real estate development companies in Poland in the era of ESG

Abstract

This study is a continuation of the consideration of marketing tools used by real estate development companies in Krakow. As a continuation of the study, it was decided to expand the scope to the whole country. The goal was to assess the efficiency of marketing tools appearing in the previous study by real estate development companies in Poland. The survey shows that the best performing marketing tools are still websites. It should also be noted the ever-growing popularity of social networking sites, which are also a very important marketing tool for developers. An important part of the marketing of real estate development companies is also the creation of visualizations of apartments. The use of this tool helps potential customers to imagine their own “M” in a better way than they would have to look at only the technical plans of the apartment in the ad. In addition, it is still a very efficient way to attract customers to use promotions, such as a storage unit in the price of an apartment. A side goal of the article was to test the application of ESG (Environmental, Social and Governance) principles in creating marketing strategies of real estate development companies in Poland. Some companies have changed or are planning to change their marketing strategy to be ESG-compliant, e.g. they are abandoning environmentally littering flyers and relying on online flyers, the same goes for abandoning billboards and posters in favor of advertising poles. Development companies in Poland are beginning to realize that customers increasingly view companies through the prism of ecology and pro-environmental activities.