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December 22, 2019
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June 30, 2012
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Abstract
Badania nad poziomem satysfakcji pracowników z pracy są coraz częściej prowadzone przez pracodawców, ponieważ ich wyniki mają wspomóc proces planowania efektywnego systemu motywowania pracowników, podnieść ich poziom zaangażowania i partycypacji. W artykule wskazano na wybrane aspekty badań nad satysfakcją z pracy, wskazując na kilka problemów i kontrowersji z nimi związanych. Dokonano przeglądu najczęściej uwzględnianych zmiennych w tych badaniach, które – zdaniem badaczy – tworzą przestrzeń powiązaną z satysfakcją. Wskazano na niewystarczające jeszcze przywiązywanie przez badaczy uwagi do problemu trafności i rzetelności skal pomiarowych, stosowanych przy badaniu satysfakcji. Wskazano m.in. na zalecenie badania i podawania konkretnych danych w tym zakresie (m.in. wartości wskaźnika Alfa Cronbacha) zanim badacz przystąpi do stosowania narzędzia oraz szerokiej interpretacji otrzymanych na jego podstawie wyników badania.
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How to Cite
Mazurek-Kucharska, B. (2012). Wybrane problemy pomiaru satysfakcji. Education of Economists and Managers, 24(2), 29–44. https://doi.org/10.5604/01.3001.0009.5786
References
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2. Balzer W. K., Kihm J. A., Smith P. C., et all, User’s manual for the Job Descriptive Index and the Job in General Scales, Bowling Green State University, Bowling Green 1997.
3. Bono J. E., Judge, T. A., Core self-evaluations: A review of the trait and its role in job satisfaction and job performance, „European Journal Of Personality”, 2003, 17.
4. Brzeziński, Metodologia badań psychologicznych, Wydawnictwo Naukowe PWN, Warszawa 1996.
5. Cronbach L, Coefficient Alpha and the internal structure of tests, „Psichometrica”, 1951, 16.
6. Findler L., Wind L. H., Mor Barak M. E., The challenge of workforce management in a global society: Modeling the relationship between diversity, inclusion, organizational culture, and employee well-being, job satisfaction and organizational commitment, „Administration in Social Work”, 2007, Vol. 31 Issue 3.
7. Flores G.N., Utley D.R., Management concepts in use – A 12-year perspective, “Engineering Management Journal”, 2000, Vol. 12, Issue 3.
8. Frankfort-Nachmias C., Nachmias D., Metody badawcze w naukach społecznych, Zysk i S-ka, Poznań 2001.
9. Galanou E., Georgakopolous G., Sotiropoulos I., Dimitris V., The effect of reward system on job satisfaction in an organizational chart of four hierarchical levels: A qualitative study, „Canadian Social Science”, 2010, Vol. 6, Issue 5.
10. Halcomb E. J., Caldwell B., Salamonson Y., Davidson P. M., Development and psychometric validation of the General Practice Nurse Satisfaction Scale, „Journal of Nursing Scholarship”, 2011, 3rd Quarter, Vol. 43, Issue 3.
11. Holland J. L., A theory of vocational choice, „Journal of Counseling Psychology”, 1959, 6.
12. Juchnowicz M., Zarządzanie przez zaangażowanie, Wydawnictwo PWE, Warszawa 2010.
13. Karaca E., Investigation of the reliability and validity of the Perception of Teaching Profession Problems Scale with a structural equation model: A research on teachers, „Education”, 2011, Vol. 132, Issue 2.
14. Lacey S. R.; Teasley S. L., Cox K.S., Olney A., Kramer M., Schmalenberg C., Development and testing of an organizational job satisfaction tool: Increasing precision for strategic improvements, “Journal of Nursing Administration”, January 2011, Vol. 41, Issue 1.
15. Mason E., Gender differences in job satisfaction, “Journal of Social Psychology”, 1995, Vol. 135, Issue 2.
16. Mrzygłód J., Badanie satysfakcji pracowników, w: Nowoczesne zarządzanie zasobami ludzkimi, red. T. Rostkowski, Wydawnictwo Difin, Warszawa 2004.
17. Padmakumar R., Post privatization job satisfaction among employees, “International Journal of Academic Research in Business & Social Sciences”, 2012, Vol. 2, Issue 1.
18. Perdue S., Reardon R. C., Peterson G. W., Person-environment congruence, self-efficacy, and environmental identity in relation to job satisfaction: a career decision theory perspective, “Journal of Employment Counseling”, 2007, Vol. 44, Issue 1.
19. Peterson, Robert A., A meta-analysis of Cronbach’s Coefficient Alpha, “Journal of Consumer Research”, 1994, Vol. 21, Issue 2.
20. Postawy Polaków wobec pracy, red. M. Juchnowicz, Oficyna Wydawnicza Wolters Kluwer, Kraków 2009.
21. Privott C., The occupational science of women faculty work: A qualitative approach, „International Journal of Interdisciplinary Social Sciences”, 2011, Vol. 6, Issue 5.
22. Smith P.C., Kendall L.M., Hulin C. I., The measurement of satisfaction in work and retirement: A strategy for the study of attitudes, Rand McNally, Chicago 1969.
23. Tariah H. S. A., Hamed R. T., AlHeresh R. A., Abu-Dahab S. M. N., AL-Oraibi S., Factors influencing job satisfaction among Jordanian occupational therapists: A qualitative study, „Australian Occupational Therapy Journal”, 2011, Vol. 58, Issue 6.
24. Thumin F. J., Thumin L. J., The measurement and interpretation of organizational climate, „Journal of Psychology”, 2011, Vol. 145, Issue 2.
25. Van den Broeck A., Vansteenkiste M., De Witte H., Soenens B., Bart L. W., Capturing autonomy, competence, and relatedness at work: Construction and initial validation of the Work-Related Basic Need Satisfaction Scale, „Journal of Occupational & Organizational Psychology”, 2010, Vol. 83, Issue 4.
References
1. Ahmad K.Z., Person-environment fit: A critical review of the previous studies and a proposal for future research, „International Journal of Psychological Studies”, 2010, Vol. 2, Issue 1.
2. Balzer W. K., Kihm J. A., Smith P. C., et all, User’s manual for the Job Descriptive Index and the Job in General Scales, Bowling Green State University, Bowling Green 1997.
3. Bono J. E., Judge, T. A., Core self-evaluations: A review of the trait and its role in job satisfaction and job performance, „European Journal Of Personality”, 2003, 17.
4. Brzeziński, Metodologia badań psychologicznych, Wydawnictwo Naukowe PWN, Warszawa 1996.
5. Cronbach L, Coefficient Alpha and the internal structure of tests, „Psichometrica”, 1951, 16.
6. Findler L., Wind L. H., Mor Barak M. E., The challenge of workforce management in a global society: Modeling the relationship between diversity, inclusion, organizational culture, and employee well-being, job satisfaction and organizational commitment, „Administration in Social Work”, 2007, Vol. 31 Issue 3.
7. Flores G.N., Utley D.R., Management concepts in use – A 12-year perspective, “Engineering Management Journal”, 2000, Vol. 12, Issue 3.
8. Frankfort-Nachmias C., Nachmias D., Metody badawcze w naukach społecznych, Zysk i S-ka, Poznań 2001.
9. Galanou E., Georgakopolous G., Sotiropoulos I., Dimitris V., The effect of reward system on job satisfaction in an organizational chart of four hierarchical levels: A qualitative study, „Canadian Social Science”, 2010, Vol. 6, Issue 5.
10. Halcomb E. J., Caldwell B., Salamonson Y., Davidson P. M., Development and psychometric validation of the General Practice Nurse Satisfaction Scale, „Journal of Nursing Scholarship”, 2011, 3rd Quarter, Vol. 43, Issue 3.
11. Holland J. L., A theory of vocational choice, „Journal of Counseling Psychology”, 1959, 6.
12. Juchnowicz M., Zarządzanie przez zaangażowanie, Wydawnictwo PWE, Warszawa 2010.
13. Karaca E., Investigation of the reliability and validity of the Perception of Teaching Profession Problems Scale with a structural equation model: A research on teachers, „Education”, 2011, Vol. 132, Issue 2.
14. Lacey S. R.; Teasley S. L., Cox K.S., Olney A., Kramer M., Schmalenberg C., Development and testing of an organizational job satisfaction tool: Increasing precision for strategic improvements, “Journal of Nursing Administration”, January 2011, Vol. 41, Issue 1.
15. Mason E., Gender differences in job satisfaction, “Journal of Social Psychology”, 1995, Vol. 135, Issue 2.
16. Mrzygłód J., Badanie satysfakcji pracowników, w: Nowoczesne zarządzanie zasobami ludzkimi, red. T. Rostkowski, Wydawnictwo Difin, Warszawa 2004.
17. Padmakumar R., Post privatization job satisfaction among employees, “International Journal of Academic Research in Business & Social Sciences”, 2012, Vol. 2, Issue 1.
18. Perdue S., Reardon R. C., Peterson G. W., Person-environment congruence, self-efficacy, and environmental identity in relation to job satisfaction: a career decision theory perspective, “Journal of Employment Counseling”, 2007, Vol. 44, Issue 1.
19. Peterson, Robert A., A meta-analysis of Cronbach’s Coefficient Alpha, “Journal of Consumer Research”, 1994, Vol. 21, Issue 2.
20. Postawy Polaków wobec pracy, red. M. Juchnowicz, Oficyna Wydawnicza Wolters Kluwer, Kraków 2009.
21. Privott C., The occupational science of women faculty work: A qualitative approach, „International Journal of Interdisciplinary Social Sciences”, 2011, Vol. 6, Issue 5.
22. Smith P.C., Kendall L.M., Hulin C. I., The measurement of satisfaction in work and retirement: A strategy for the study of attitudes, Rand McNally, Chicago 1969.
23. Tariah H. S. A., Hamed R. T., AlHeresh R. A., Abu-Dahab S. M. N., AL-Oraibi S., Factors influencing job satisfaction among Jordanian occupational therapists: A qualitative study, „Australian Occupational Therapy Journal”, 2011, Vol. 58, Issue 6.
24. Thumin F. J., Thumin L. J., The measurement and interpretation of organizational climate, „Journal of Psychology”, 2011, Vol. 145, Issue 2.
25. Van den Broeck A., Vansteenkiste M., De Witte H., Soenens B., Bart L. W., Capturing autonomy, competence, and relatedness at work: Construction and initial validation of the Work-Related Basic Need Satisfaction Scale, „Journal of Occupational & Organizational Psychology”, 2010, Vol. 83, Issue 4.
2. Balzer W. K., Kihm J. A., Smith P. C., et all, User’s manual for the Job Descriptive Index and the Job in General Scales, Bowling Green State University, Bowling Green 1997.
3. Bono J. E., Judge, T. A., Core self-evaluations: A review of the trait and its role in job satisfaction and job performance, „European Journal Of Personality”, 2003, 17.
4. Brzeziński, Metodologia badań psychologicznych, Wydawnictwo Naukowe PWN, Warszawa 1996.
5. Cronbach L, Coefficient Alpha and the internal structure of tests, „Psichometrica”, 1951, 16.
6. Findler L., Wind L. H., Mor Barak M. E., The challenge of workforce management in a global society: Modeling the relationship between diversity, inclusion, organizational culture, and employee well-being, job satisfaction and organizational commitment, „Administration in Social Work”, 2007, Vol. 31 Issue 3.
7. Flores G.N., Utley D.R., Management concepts in use – A 12-year perspective, “Engineering Management Journal”, 2000, Vol. 12, Issue 3.
8. Frankfort-Nachmias C., Nachmias D., Metody badawcze w naukach społecznych, Zysk i S-ka, Poznań 2001.
9. Galanou E., Georgakopolous G., Sotiropoulos I., Dimitris V., The effect of reward system on job satisfaction in an organizational chart of four hierarchical levels: A qualitative study, „Canadian Social Science”, 2010, Vol. 6, Issue 5.
10. Halcomb E. J., Caldwell B., Salamonson Y., Davidson P. M., Development and psychometric validation of the General Practice Nurse Satisfaction Scale, „Journal of Nursing Scholarship”, 2011, 3rd Quarter, Vol. 43, Issue 3.
11. Holland J. L., A theory of vocational choice, „Journal of Counseling Psychology”, 1959, 6.
12. Juchnowicz M., Zarządzanie przez zaangażowanie, Wydawnictwo PWE, Warszawa 2010.
13. Karaca E., Investigation of the reliability and validity of the Perception of Teaching Profession Problems Scale with a structural equation model: A research on teachers, „Education”, 2011, Vol. 132, Issue 2.
14. Lacey S. R.; Teasley S. L., Cox K.S., Olney A., Kramer M., Schmalenberg C., Development and testing of an organizational job satisfaction tool: Increasing precision for strategic improvements, “Journal of Nursing Administration”, January 2011, Vol. 41, Issue 1.
15. Mason E., Gender differences in job satisfaction, “Journal of Social Psychology”, 1995, Vol. 135, Issue 2.
16. Mrzygłód J., Badanie satysfakcji pracowników, w: Nowoczesne zarządzanie zasobami ludzkimi, red. T. Rostkowski, Wydawnictwo Difin, Warszawa 2004.
17. Padmakumar R., Post privatization job satisfaction among employees, “International Journal of Academic Research in Business & Social Sciences”, 2012, Vol. 2, Issue 1.
18. Perdue S., Reardon R. C., Peterson G. W., Person-environment congruence, self-efficacy, and environmental identity in relation to job satisfaction: a career decision theory perspective, “Journal of Employment Counseling”, 2007, Vol. 44, Issue 1.
19. Peterson, Robert A., A meta-analysis of Cronbach’s Coefficient Alpha, “Journal of Consumer Research”, 1994, Vol. 21, Issue 2.
20. Postawy Polaków wobec pracy, red. M. Juchnowicz, Oficyna Wydawnicza Wolters Kluwer, Kraków 2009.
21. Privott C., The occupational science of women faculty work: A qualitative approach, „International Journal of Interdisciplinary Social Sciences”, 2011, Vol. 6, Issue 5.
22. Smith P.C., Kendall L.M., Hulin C. I., The measurement of satisfaction in work and retirement: A strategy for the study of attitudes, Rand McNally, Chicago 1969.
23. Tariah H. S. A., Hamed R. T., AlHeresh R. A., Abu-Dahab S. M. N., AL-Oraibi S., Factors influencing job satisfaction among Jordanian occupational therapists: A qualitative study, „Australian Occupational Therapy Journal”, 2011, Vol. 58, Issue 6.
24. Thumin F. J., Thumin L. J., The measurement and interpretation of organizational climate, „Journal of Psychology”, 2011, Vol. 145, Issue 2.
25. Van den Broeck A., Vansteenkiste M., De Witte H., Soenens B., Bart L. W., Capturing autonomy, competence, and relatedness at work: Construction and initial validation of the Work-Related Basic Need Satisfaction Scale, „Journal of Occupational & Organizational Psychology”, 2010, Vol. 83, Issue 4.