Złożoności współpracy przy reagowaniu na kryzys:  Postrzeganie wyzwań koordynacyjnych przez interesariuszy podczas napływu uchodźców wojennych z Ukrainy do Warszawy

Igor Lyubashenko

doi:10.33119/KSzPP/2024.3.2

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The article delves into the challenges of multi-sectoral coordination in emergency food relief for Ukrainian war refugees in Warsaw. Utilizing the COM-B model, we analyzed interviews with representatives from public authorities, the private sector, and NGOs to identify perceived barriers in capability, opportunity, and motivation affecting collaboration. Our findings indicate a consensus across sectors regarding capability and opportunity barriers. Key capability issues include coordination complexities, communication gaps, and unclear roles, leading to systemic inefficiencies and response delays. Opportunity barriers are predominantly linked to procedural and bureaucratic challenges, exacerbated by conflicting policies and cultural factors. Motivational challenges differ by sector, ranging from frustrations associated with attempts to collect high-quality donations in the public sector, operational risks and misuse concerns in the private sector, to morale decline due to criticism in NGOs.

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zarządzanie publiczne kryzys odpowiedź polityczna koordynacja międzysektorowa migracja public management crisis policy response multi-sectoral coordination migration

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Utwór dostępny jest na licencji Creative Commons Uznanie autorstwa 4.0 Międzynarodowe.

Czasopismo „Studia z Polityki Publicznej/Public Policy Studies” zapewnia dostęp do treści artykułów w trybie otwartego dostępu (Open Access) na zasadach licencji Creative Commons Uznanie autorstwa 4.0 Międzynarodowe (CC BY 4.0).

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Więcej informacji: Polityka Open Access czasopisma "Studia z Polityki Publicznej/Public Policy Studies"

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Lyubashenko, I. (2024) „Complexities of Collaborative Crisis Response: Stakeholders’ Perception of Coordination Challenges during the Influx of Ukrainian Forced Migrants to Warsaw”, Studia z Polityki Publicznej, 11(3(43), s. 37–53. doi: 10.33119/KSzPP/2024.3.2.

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Referencje

Antonsen, S., Haavik, T. K., Frykmer, T., & Gjøsund, G. (2023). Structures for collaboration and networked adaptation: Emerging themes from the COVID-19 pandemic. Journal of Emergency Management, 21(7), 71–84. Scopus. https://doi.org/10.5055/jem.0705
Balcik, B., Beamon, B. M., Krejci, C. C., Muramatsu, K. M., & Ramirez, M. (2010). Coordination in humanitarian relief chains: Practices, challenges and opportunities. International Journal of Production Economics, 126(1), 22–34. https://doi.org/10.1016/j.ijpe.2009.09.008
Bauer, Z., AbouAssi, K., & Johnston, J. M. (2023). Governance Arrangements of Cross-Sector Collaboration and Its Effectiveness. Nonprofit and Voluntary Sector Quarterly, 52(2), 346–369. https://doi.org/10.1177/08997640221100705
Bryson, J. M., Crosby, B. C., & Stone, M. M. (2006). The Design and Implementation of Cross-Sector Collaborations: Propositions from the Literature. Public Administration Review, 66(s1), 44–55. https://doi.org/10.1111/j.1540-6210.2006.00665.x
Emerson, K., Nabatchi, T., & Balogh, S. (2012). An Integrative Framework for Collaborative Governance. Journal of Public Administration Research and Theory, 22(1), 1–29. https://doi.org/10.1093/jopart/mur011
Fischer, D., Posegga, O., & Fischbach, K. (2016). COMMUNICATION BARRIERS IN CRISIS MANAGEMENT: A LITERATURE REVIEW. Research Papers. https://aisel.aisnet.org/ecis2016_rp/168
Gündoğan, M., & Ata, M. (2021). Resource Management in Crisis Situations. European Journal of Science and Technology. https://doi.org/10.31590/ejosat.955560
Johansson, C., & Bäck, E. (2017). Strategic Leadership Communication for Crisis Network Coordination. International Journal of Strategic Communication, 11(4), 324–343. https://doi.org/10.1080/1553118X.2017.1341889
Kalkman, J. P. (2020). Boundary spanners in crisis management. International Journal of Emergency Services, 9(2), 233–244. Scopus. https://doi.org/10.1108/IJES-08-2019-0042
Kousgaard, M. B., Scheele, C. E., & Vrangbæk, K. (2019). Inter-Sectoral Collaboration in Municipal Health Centres: A Multi-Site Qualitative Study of Supporting Organizational Elements and Individual Drivers. International Journal of Integrated Care, 19(2), 9. https://doi.org/10.5334/ijic.4196
McGuire, M., & Silvia, C. (2010). The Effect of Problem Severity, Managerial and Organizational Capacity, and Agency Structure on Intergovernmental Collaboration: Evidence from Local Emergency Management. Public Administration Review, 70(2), 279–288. https://doi.org/10.1111/j.1540-6210.2010.02134.x
Mendoza, X. (2009). Relational strategies for bridging and promoting cross-sector collaboration. International Journal of Integrated Care, 9(5). https://doi.org/10.5334/ijic.356
Michie, S., van Stralen, M. M., & West, R. (2011). The behaviour change wheel: A new method for characterising and designing behaviour change interventions. Implementation Science, 6(1), 42. https://doi.org/10.1186/1748-5908-6-42
Nohrstedt, D., & Bodin, Ö. (2014). Evolutionary Dynamics of Crisis Preparedness Collaboration: Resources, Turbulence and Network Change in Swedish Municipalities: Evolutionary Dynamics of Crisis Preparedness Collaboration. Risk, Hazards & Crisis in Public Policy, 5(2), 134–155. https://doi.org/10.1002/rhc3.12055
Nohrstedt, D., Bynander, F., Parker, C., & ‘T Hart, P. (2018). Managing Crises Collaboratively: Prospects and Problems—A Systematic Literature Review. Perspectives on Public Management and Governance, 1(4), 257–271. https://doi.org/10.1093/ppmgov/gvx018
Nolte, I. M., & Lindenmeier, J. (2023). Creeping crises and public administration: A time for adaptive governance strategies and cross-sectoral collaboration? Public Management Review. Scopus. https://doi.org/10.1080/14719037.2023.2200459
Parker, C. F., Nohrstedt, D., Baird, J., Hermansson, H., Rubin, O., & Baekkeskov, E. (2020). Collaborative crisis management: A plausibility probe of core assumptions. Policy and Society, 39(4), 510–529. Scopus. https://doi.org/10.1080/14494035.2020.1767337
Rittel, H. W. J., & Webber, M. M. (1973). Dilemmas in a general theory of planning. Policy Sciences, 4(2), 155–169. https://doi.org/10.1007/BF01405730
Snowden, D. J., & Boone, M. E. (2007, November 1). A Leader’s Framework for Decision Making. Harvard Business Review. https://hbr.org/2007/11/a-leaders-framework-for-decision-making
Soininen, M. (2014). The Problem of Mismatch in Successful Cross-Sectoral Collaboration. Politics and Governance, 2(2), 43–56. https://doi.org/10.17645/pag.v2i2.79
UNHCR. (2022). Situation Ukraine Refugee Situation. https://data2.unhcr.org/en/situations/ukraine
Vogel, R., Göbel, M., Grewe‐Salfeld, M., Herbert, B., Matsuo, Y., & Weber, C. (2022). Cross‐sector partnerships: Mapping the field and advancing an institutional approach. International Journal of Management Reviews, 24(3), 394–414. https://doi.org/10.1111/ijmr.12283

Referencje

Antonsen, S., Haavik, T. K., Frykmer, T., & Gjøsund, G. (2023). Structures for collaboration and networked adaptation: Emerging themes from the COVID-19 pandemic. Journal of Emergency Management, 21(7), 71–84. Scopus. https://doi.org/10.5055/jem.0705

Balcik, B., Beamon, B. M., Krejci, C. C., Muramatsu, K. M., & Ramirez, M. (2010). Coordination in humanitarian relief chains: Practices, challenges and opportunities. International Journal of Production Economics, 126(1), 22–34. https://doi.org/10.1016/j.ijpe.2009.09.008

Bauer, Z., AbouAssi, K., & Johnston, J. M. (2023). Governance Arrangements of Cross-Sector Collaboration and Its Effectiveness. Nonprofit and Voluntary Sector Quarterly, 52(2), 346–369. https://doi.org/10.1177/08997640221100705

Bryson, J. M., Crosby, B. C., & Stone, M. M. (2006). The Design and Implementation of Cross-Sector Collaborations: Propositions from the Literature. Public Administration Review, 66(s1), 44–55. https://doi.org/10.1111/j.1540-6210.2006.00665.x

Emerson, K., Nabatchi, T., & Balogh, S. (2012). An Integrative Framework for Collaborative Governance. Journal of Public Administration Research and Theory, 22(1), 1–29. https://doi.org/10.1093/jopart/mur011

Fischer, D., Posegga, O., & Fischbach, K. (2016). COMMUNICATION BARRIERS IN CRISIS MANAGEMENT: A LITERATURE REVIEW. Research Papers. https://aisel.aisnet.org/ecis2016_rp/168

Gündoğan, M., & Ata, M. (2021). Resource Management in Crisis Situations. European Journal of Science and Technology. https://doi.org/10.31590/ejosat.955560

Johansson, C., & Bäck, E. (2017). Strategic Leadership Communication for Crisis Network Coordination. International Journal of Strategic Communication, 11(4), 324–343. https://doi.org/10.1080/1553118X.2017.1341889

Kalkman, J. P. (2020). Boundary spanners in crisis management. International Journal of Emergency Services, 9(2), 233–244. Scopus. https://doi.org/10.1108/IJES-08-2019-0042

Kousgaard, M. B., Scheele, C. E., & Vrangbæk, K. (2019). Inter-Sectoral Collaboration in Municipal Health Centres: A Multi-Site Qualitative Study of Supporting Organizational Elements and Individual Drivers. International Journal of Integrated Care, 19(2), 9. https://doi.org/10.5334/ijic.4196

McGuire, M., & Silvia, C. (2010). The Effect of Problem Severity, Managerial and Organizational Capacity, and Agency Structure on Intergovernmental Collaboration: Evidence from Local Emergency Management. Public Administration Review, 70(2), 279–288. https://doi.org/10.1111/j.1540-6210.2010.02134.x

Mendoza, X. (2009). Relational strategies for bridging and promoting cross-sector collaboration. International Journal of Integrated Care, 9(5). https://doi.org/10.5334/ijic.356

Michie, S., van Stralen, M. M., & West, R. (2011). The behaviour change wheel: A new method for characterising and designing behaviour change interventions. Implementation Science, 6(1), 42. https://doi.org/10.1186/1748-5908-6-42

Nohrstedt, D., & Bodin, Ö. (2014). Evolutionary Dynamics of Crisis Preparedness Collaboration: Resources, Turbulence and Network Change in Swedish Municipalities: Evolutionary Dynamics of Crisis Preparedness Collaboration. Risk, Hazards & Crisis in Public Policy, 5(2), 134–155. https://doi.org/10.1002/rhc3.12055

Nohrstedt, D., Bynander, F., Parker, C., & ‘T Hart, P. (2018). Managing Crises Collaboratively: Prospects and Problems—A Systematic Literature Review. Perspectives on Public Management and Governance, 1(4), 257–271. https://doi.org/10.1093/ppmgov/gvx018

Nolte, I. M., & Lindenmeier, J. (2023). Creeping crises and public administration: A time for adaptive governance strategies and cross-sectoral collaboration? Public Management Review. Scopus. https://doi.org/10.1080/14719037.2023.2200459

Parker, C. F., Nohrstedt, D., Baird, J., Hermansson, H., Rubin, O., & Baekkeskov, E. (2020). Collaborative crisis management: A plausibility probe of core assumptions. Policy and Society, 39(4), 510–529. Scopus. https://doi.org/10.1080/14494035.2020.1767337

Rittel, H. W. J., & Webber, M. M. (1973). Dilemmas in a general theory of planning. Policy Sciences, 4(2), 155–169. https://doi.org/10.1007/BF01405730

Snowden, D. J., & Boone, M. E. (2007, November 1). A Leader’s Framework for Decision Making. Harvard Business Review. https://hbr.org/2007/11/a-leaders-framework-for-decision-making

Soininen, M. (2014). The Problem of Mismatch in Successful Cross-Sectoral Collaboration. Politics and Governance, 2(2), 43–56. https://doi.org/10.17645/pag.v2i2.79

UNHCR. (2022). Situation Ukraine Refugee Situation. https://data2.unhcr.org/en/situations/ukraine

Vogel, R., Göbel, M., Grewe‐Salfeld, M., Herbert, B., Matsuo, Y., & Weber, C. (2022). Cross‐sector partnerships: Mapping the field and advancing an institutional approach. International Journal of Management Reviews, 24(3), 394–414. https://doi.org/10.1111/ijmr.12283

Complexities of Collaborative Crisis Response: Stakeholders’ Perception of Coordination Challenges during the Influx of Ukrainian Forced Migrants to Warsaw

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