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Abstrakt
During the past decade the interest of scientists in multiculturalism has increased significantly, as the need for the development of intercultural competency has become more explicitly manifested in the work environment of organizations. In Lithuania the analysis of intercultural competency is still quite a new research area and is conducted intermittently, i.e. only certain aspects related to intercultural competency are analysed. This article analyses various scientific approaches to the phenomenon of interculturalism and tendencies of its manifestation in the organizational environment. The authors present an empirical research which involved nearly half a thousand respondents (N=464) from the capital public institutions and small municipalities of Lithuania employees who work primarily in the public sector. The survey questionnaire allows to assess skills of intercultural competency, the geography and frequency of intercultural communication, dimensions of competencies of employees in Lithuanian organizations, etc. and to establish the problems characteristic of the competency development. Based on the obtained data the authors of the article establish the problems characteristic of the development of intercultural competence in Lithuanian organizations and provide an overview of future perspectives.
Szczegóły artykułu
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Referencje
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1. Adler, N.J. (2002). International Dimensions of Organizational Behavior. Cincinnati:Southwestern.
2. Antanavičius, K., Zamalaitis, P., Zakarevičius, P. (2000). Ekonomikos transformavima‑sis: vadybos paradigma. Kaunas: Vytauto Didžiojo universiteto leidykla.
3. Byram, M., Zarate, G. (1997). Definitions, Objectives and Assessment of Socio‑culturalCompetence. Strasbourg: Council of Europe.
4. Campion, M. A., Fink, A. A., Ruggeberg, B. J., Carr, L., Phillips, G. M., Odman, R. B. (2011).
5. Doing competencies well: Best practices in competency modelling. PersonnelPsychology, 64, pp. 225–262.
6. Chen, H. C., Naquin, S. S. (2006). An integrative model of competency development,training design, assessment center, and multi‑rater assessment. Advances inDeveloping Human Resources, 8, pp. 265–282.
7. EDUCATION OF ECONOMISTS AND MANAGERS No. 3 (33) 2014_Grazulis_MarkuckieneChen, G.M., Starosta, W. J. (1996). Intercultural communication competence: a syn‑thesis. Communication Yearbook, 19, pp. 353–383.
8. Deardorff D. K. (2009). The SAGE Handbook of Intercultural Competence. ThousandOaks, CA: Sage.
9. Fantini, A. E. (2000). A Central Concern: Developing Intercultural Competence. SITOccasional Paper Series, 1, pp. 25–42.
10. Hofstede, G. (1980). Motivation, Leadership, and Organization: Do American TheoriesApply Abroad? Organizational Dynamics, summer, pp. 42–63.
11. Jucevičius G. (2001). Lietuvos organizacijos kultūrinės charakteristikos Europos kon‑tekste. Socialiniai mokslai, 2 (28), pp. 20–27.
12. Krizan, A. C., Merrier, P., Logan, J., Williams, K. (2008). Business Communication. SomeRemarks on the Analysis of the Culture Concept. http://logica.ugent.be/philosophica/fulltexts/3‑6.pdfLiebsch U., Petkevičiūtė N. (2005). Competence in communication problem solvingand career development in the intercultural context. Profesinio rengimo tyrimai,36, pp. 86–95.
13. Liu, Ch. Hs. and Lee, H. W. (2008). Cross‑cultural communication. Review of Businessresearch, 8 (6), pp. 138–142.
14. Lloyd, S. and Hartel, Ch. (2009). Intercultural competencies for culturally diversework team. Journal of Managerial Psychology, 25 (8), pp. 845–875.
15. Petkevičiūtė, N., Budaitė, R. (2005). Vadovų tarpkultūrinė kompetencija Lietuvosorganizacijose. Organizacijų vadyba: sisteminiai tyrimai, 36, pp. 133–150.
16. Petkevičiūtė, N., Kupinas Š. (2012). Kultūrinės dimensijos komunikacijoje ir dery‑bose: smulkaus verslo įmonės atvejis. Ogranizacijų vadyba: sisteminiai tyrimai, 62,pp. 81–96.
17. Pruskus. V. (2011). The Role of Competencies While Solving Intercultural Conflictshttp://litlogos.eu/L67/Logos67_142_152_Pruskus.pdf.
18. Statistikos departamentas (Department of Statistics). Available at: http://osp.stat.
19. gov.lt/web/guest/statistiniu‑rodikliu‑analize?portletFormName=visualization&hash=61678182‑3094‑46c2‑9358‑8c8d824df6a0.
20. Stevens, W. G. (2012). A critical review of the science and practice of competencymodelling. Human resource Development Review, 12 (I), pp. 86–107.
21. Tarptautinių žodžių žodynas. http://www.tzz.lt/Williams R. (1983). Keywords: a vocabulary of culture and society (2nd ed). London:Fontana Press.
Referencje
2. Antanavičius, K., Zamalaitis, P., Zakarevičius, P. (2000). Ekonomikos transformavima‑sis: vadybos paradigma. Kaunas: Vytauto Didžiojo universiteto leidykla.
3. Byram, M., Zarate, G. (1997). Definitions, Objectives and Assessment of Socio‑culturalCompetence. Strasbourg: Council of Europe.
4. Campion, M. A., Fink, A. A., Ruggeberg, B. J., Carr, L., Phillips, G. M., Odman, R. B. (2011).
5. Doing competencies well: Best practices in competency modelling. PersonnelPsychology, 64, pp. 225–262.
6. Chen, H. C., Naquin, S. S. (2006). An integrative model of competency development,training design, assessment center, and multi‑rater assessment. Advances inDeveloping Human Resources, 8, pp. 265–282.
7. EDUCATION OF ECONOMISTS AND MANAGERS No. 3 (33) 2014_Grazulis_MarkuckieneChen, G.M., Starosta, W. J. (1996). Intercultural communication competence: a syn‑thesis. Communication Yearbook, 19, pp. 353–383.
8. Deardorff D. K. (2009). The SAGE Handbook of Intercultural Competence. ThousandOaks, CA: Sage.
9. Fantini, A. E. (2000). A Central Concern: Developing Intercultural Competence. SITOccasional Paper Series, 1, pp. 25–42.
10. Hofstede, G. (1980). Motivation, Leadership, and Organization: Do American TheoriesApply Abroad? Organizational Dynamics, summer, pp. 42–63.
11. Jucevičius G. (2001). Lietuvos organizacijos kultūrinės charakteristikos Europos kon‑tekste. Socialiniai mokslai, 2 (28), pp. 20–27.
12. Krizan, A. C., Merrier, P., Logan, J., Williams, K. (2008). Business Communication. SomeRemarks on the Analysis of the Culture Concept. http://logica.ugent.be/philosophica/fulltexts/3‑6.pdfLiebsch U., Petkevičiūtė N. (2005). Competence in communication problem solvingand career development in the intercultural context. Profesinio rengimo tyrimai,36, pp. 86–95.
13. Liu, Ch. Hs. and Lee, H. W. (2008). Cross‑cultural communication. Review of Businessresearch, 8 (6), pp. 138–142.
14. Lloyd, S. and Hartel, Ch. (2009). Intercultural competencies for culturally diversework team. Journal of Managerial Psychology, 25 (8), pp. 845–875.
15. Petkevičiūtė, N., Budaitė, R. (2005). Vadovų tarpkultūrinė kompetencija Lietuvosorganizacijose. Organizacijų vadyba: sisteminiai tyrimai, 36, pp. 133–150.
16. Petkevičiūtė, N., Kupinas Š. (2012). Kultūrinės dimensijos komunikacijoje ir dery‑bose: smulkaus verslo įmonės atvejis. Ogranizacijų vadyba: sisteminiai tyrimai, 62,pp. 81–96.
17. Pruskus. V. (2011). The Role of Competencies While Solving Intercultural Conflictshttp://litlogos.eu/L67/Logos67_142_152_Pruskus.pdf.
18. Statistikos departamentas (Department of Statistics). Available at: http://osp.stat.
19. gov.lt/web/guest/statistiniu‑rodikliu‑analize?portletFormName=visualization&hash=61678182‑3094‑46c2‑9358‑8c8d824df6a0.
20. Stevens, W. G. (2012). A critical review of the science and practice of competencymodelling. Human resource Development Review, 12 (I), pp. 86–107.
21. Tarptautinių žodžių žodynas. http://www.tzz.lt/Williams R. (1983). Keywords: a vocabulary of culture and society (2nd ed). London:Fontana Press.