A Cognitive Bias and Consumer Behavior: A Bibliometric Review
DOI:
https://doi.org/10.33119/SIP.2023.188.4Keywords:
consumer, consumer behaviour, cognitive bias, bibliometric analysisAbstract
The purpose of this article is to identify and review previous research devoted to the issue of cognitive distortions in consumer behavior. The dynamic development of information and communication technologies and information overload, as well as the growing importance of consumption in a virtual environment, have also changed the scale, specificity, and understanding of cognitive errors accompanying consumer behavior. Specifically, this problem relates to purchasing decisions in a virtual environment and information overload, which promotes increased susceptibility to manipulation by advertisers. The issues raised in the article have been studied primarily in management science, including marketing and psychology, particularly in the sub-disciplines of cognitive psychology and social psychology. The article presents the history of research on mental errors, points out the dominant topics in this field, and identifies current areas of interest for researchers. The analysis was based on an analysis of the Scopus and Web of Science database using the R package.
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References
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29. Simonson I., Drolet A. [2004], Anchoring Effects on Consumers’ – Willingness-to-Pay and Willingness-to-Accept, „Journal of Consumer Research”, 31(3), https://doi.org/10.1086/425103
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31. Tversky A., Kahneman D. [1992], Advances in Prospect Theory: Cumulative Representation of Uncertainty, „Journal of Risk and Uncertainty”, 5(4), http://www.jstor.org/stable/41755005
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33. Zhao X., Lynch J.G., Chen J.Q. [2010], Reconsidering Baron and Kenny: Myths and Truths about Mediation Analysis, „Journal of Consumer Research”, 37(2), https://doi.org/10.1086/651257
34. Zupic I., Cater T. [2015], Bibliometric Methods in Management and Organization, „Organizational Research Methods”, 18(3)
2. Bartosik-Purgat M. [2012], Czynniki kulturowe a zachowania konsumentów. Ujęcie modelowe w świetle badań międzynarodowych, „Marketing i Rynek”, nr 10.
3. Battaglio J., Paul R., Belardinelli P., Belle N., Cantarelli P. [2018], Behavioral Public Administration Ad Fontes: A Synthesis of Research on Bounded Rationality, Cognitive Biases, and Nudging in Public Organizations, „Public Administration Review”, 79, https://doi.org/10.1111/puar.12994
4. Bazerman M.H., Moore D.A. [2013], Judgment in Managerial Decision Making, John Wiley & Sons, Hoboken.
5. Beckwith N.E., Kassarjian H., Lehmann D.R. [1978], Halo Effects in Marketing Research: Review and Prognosis, „NA – Advances in Consumer Research”, 5.
6. Blumenthal-Barby J.S., Krieger H. [2015], Cognitive Biases and Heuristics in Medical Decision Making: A Critical Review Using a Systematic Search Strategy. Medical Decision Making: An International, „Journal of the Society for Medical Decision Making”, 35(4), https://doi.org/10.1177/0272989X14547740
7. Czakon W. [2011], Metodyka systematycznego przeglądu literatury, „Przegląd Organizacji”, nr 3.
8. Dobelli R. [2011], The Art of Thinking Clearly, Harper Paperbacks, New York.
9. Ferrari G., Pezzuolo A., Nizami A.S., Marinello F. [2020], Bibliometric Analysis of Trends in Biomass for Bioenergy Research, „Energies”, 13(14), https://doi.org/10.3390/en13143714
10. Fidel R. [2012], Human Information Interaction: An Ecological Approach to Information Behavior, MIT Press, Cambridge, MA.
11. Folkes V.S. [1988], The Availability Heuristic and Perceived Risk, „Journal of Consumer Research”, 15(1).
12. Howard D.J., Barry T.E. [1994], The Role of Thematic Congruence between a Mood-Inducing Event and an Advertised Product in Determining the Effects of Mood on Brand Attitudes, „Journal of Consumer Psychology”, 3(1), https://doi.org/10.1016/S1057-7408(08)80026-5
13. Jegadeesh N., Titman S. [1993], Returns to Buying Winners and Selling Losers: Implications for Stock Market Efficiency, „The Journal of Finance”, 48, https://doi.org/10.1111/j.1540-6261.1993.tb04702.x
14. Kahneman D. [2013], Thinking, Fast and Slow, Farrar, Straus and Giroux, New York.
15. Kahneman D., Slovic P., Tversky A. (eds.) [1982], Judgment under Uncertainty: Heuristics and Biases, Cambridge University Press, https://doi.org/10.1017/CBO9780511809477
16. Katona G. [2013], Psychological Analysis of Economic Behavior, „Econometrica”, 20, https://doi.org/10.2307/1907857.
17. Koźmiński A.K., Piotrowski W. [2013], Zarządzanie. Teoria i praktyka, Wydawnictwo Naukowe PWN, Warszawa.
18. Kruglanski A.W., Ajzen I. [1983], Bias and Error in Human Judgment, „European Journal of Social Psychology”, 13(1), https://doi.org/10.1002/ejsp.2420130102.
19. Lenart-Gąsiniec R. [2021], Systematyczny przegląd literatury w naukach społecznych, Wydaniwctwo Naukowe Scholar, Warszawa.
20. Lis A., Sudolska A., Tomanek M. [2020], Mapping Research on Sustainable Supply-Chain Management, „Sustainability”, 12(10).
21. Nazlan N.H., Tanford S., Montgomery R. [2018], The Effect of Availability Heuristics in Online Consumer Reviews, „Journal of Consumer Behaviour”, 17, https://doi.org/10.1002/cb.1731
22. Orłowska A., Mazur Z., Łaguna M. [2017], Systematyczny przegląd literatury: Na czym polega i czym różni się od innych przeglądów?, „Ogrody Nauk i Sztuk”, 7, https://doi.org/10.15503/onis2017.350.363
23. Pritchard A. [1969], Statistical Bibliography or Bibliometrics, „Journal of Documentation”, 25.
24. Rabin B.A., Cakici J., Golden C.A. i in. [2022], A Citation Analysis and Scoping Systematic Review of the Operationalization of the Practical, Robust Implementation and Sustainability Model (PRISM), „Implementation Science”, 17.
25. Rekowski M. [2009], Mikroekonomia, Wydawnictwo Wrokopa SA spółka z o.o., Poznań.
26. Saposnik G., Redelmeier D., Ruff C.C., Tobler P.N. [2016], Cognitive Biases Associated with Medical Decisions: A Systematic Review, „BMC Medical Informatics and Decision Making”, 16(1), https://doi.org/10.1186/s12911-016-0377-1
27. Schmutte J., Duncan J.R. [2014], Making Independence Decisions under the Code of Professional Conduct: Understanding and Controlling Common Cognitive Biases, „The CPA Journal”, 10(2).
28. Senda J. [1998], Podstawowe aspekty racjonalności zachowań konsumenckich, „Ruch Prawniczy, Ekonomiczny i Socjologiczny”, 2.
29. Simonson I., Drolet A. [2004], Anchoring Effects on Consumers’ – Willingness-to-Pay and Willingness-to-Accept, „Journal of Consumer Research”, 31(3), https://doi.org/10.1086/425103
30. Szczepański J. [1981], Konsumpcja a rozwój człowieka: Wstęp do antropologicznej teorii konsumpcji, PWE, Warszawa.
31. Tversky A., Kahneman D. [1992], Advances in Prospect Theory: Cumulative Representation of Uncertainty, „Journal of Risk and Uncertainty”, 5(4), http://www.jstor.org/stable/41755005
32. Wilke A., Mata R. [2012], Cognitive Bias, w: Encyclopedia of Human Behavior, red. V.S. Ramachandran, vol. 1. A–D, Academic Press, London.
33. Zhao X., Lynch J.G., Chen J.Q. [2010], Reconsidering Baron and Kenny: Myths and Truths about Mediation Analysis, „Journal of Consumer Research”, 37(2), https://doi.org/10.1086/651257
34. Zupic I., Cater T. [2015], Bibliometric Methods in Management and Organization, „Organizational Research Methods”, 18(3)
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Published
2023-05-23
How to Cite
Sanak-Kosmowska, K. . (2023). A Cognitive Bias and Consumer Behavior: A Bibliometric Review. Studies and Work of the Collegium of Management and Finance , (188), 63–81. https://doi.org/10.33119/SIP.2023.188.4
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